He yelled at me: I’ve got an expensive practice to run!
Introducing: Margaret
Nobody should be yelled at, bullied, gaslit or told they’re exasperating for asking questions about healthcare costs.
In this bonus episode, medical billing expert Dr Margaret Faux shares two powerful examples of the challenges women face, including her own experience.
It’s a reminder that medical billing is never just about money. It’s also about how vulnerable patients can be when they rely on professionals to do the right thing both clinically and financially.
Appreciating healthcare doesn’t mean staying silent. Speaking up doesn’t mean being difficult.
In the next episode we talk about the red flags you can look out for - and how to ask questions about your medical costs.
“he yelled at me and said ‘you’re bulk billed and I've got an expensive practice to run!”
In this episode:
why medical billing is never just about money
how one woman was treated after questioning a fraudulent claim
Margaret’s own experience of being yelled at as a bulk-billed patient
why patients can be left feeling like they are the problem
the profound power imbalance in healthcare
why checking your Medicare records is important
how to keep track of what’s being claimed on your behalf
Connect with Guest:
Order Margaret’s bookHow to Avoid the Medical Bill Rip Off!
Read the Medical Misogyny Investigation series from The Sydney Morning Herald and The Age
Connect with Luan:
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Get Luan's free guide to Self-Advocacy
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